Do you feel like there is something going on with your Auburn Systems triboelectric particulate monitor?
If so, you may want to send in a request for us to take a look at your unit to make sure that it is continuing to function properly and reporting your emissions levels properly. Since we are often able to help you troubleshoot the issue over the phone, you may not even be required to ship your unit back to us!
Many of our units operating consistently for 10-20 years and we do not see many of our particulate monitors needing repair - that doesn't mean that we don't realize that there are situations where a fix is needed! We are always happy to help!
Here are some of the things that you can expect from us when you submit an RGA request:
There are many different factors that come into play when working on RGA Requests, but generally you will be able to see your triboelectric monitor returned to you in 1-2 weeks - we will work with you to get your unit to you as quickly as possible!